Question 1

How do I get started with ListTune?

Accepted Answer

Create a free account with 25 monthly enrichments, then connect eBay through the official OAuth flow. Select listings, review the proposed item-specific changes, and apply only the accurate ones.

Question 2

Is my eBay data secure?

Accepted Answer

ListTune connects through eBay's official OAuth 2.0 flow, so we never ask for or store your eBay password. Network traffic uses HTTPS. Review the exact permissions on eBay's consent screen and the current Privacy Policy and Data Processing Addendum before authorizing access.

Question 3

What eBay permissions does ListTune need?

Accepted Answer

Use the exact eBay consent screen as the source of truth for permissions requested during connection. Review it before approving access, and revoke the connection from eBay or your ListTune profile when it is no longer needed.

Question 4

How does the AI generate item specifics?

Accepted Answer

Inputs vary by workflow. When current eBay category metadata is available, ListTune can use it to constrain suggestions. Every suggestion remains a draft for seller review and does not guarantee accuracy, visibility, conversion, policy compliance, or eBay approval.

Question 5

Can I review changes before they go live?

Accepted Answer

Review-first workflows show proposed values before their apply or publish action. Inspect every field and the final confirmation for the workflow you are using; do not assume this help answer overrides the action shown in the product.

Question 6

What happens if I exceed my monthly limit?

Accepted Answer

A credit-metered workflow pauses when the available balance is insufficient. Check the current balance and reset date in your account, then review currently offered plans or credit packs at https://listtune.com/pricing before purchasing.

Question 7

Do you offer refunds?

Accepted Answer

Subscription charges and credit-pack purchases are generally non-refundable once processed, except where required by law. Review https://listtune.com/terms and contact support promptly about a duplicate, incorrect, or unauthorized charge.

Question 8

Can I cancel my subscription anytime?

Accepted Answer

Open the current account billing controls to see available cancellation actions, their effective date, and retained access. Review the confirmation and https://listtune.com/terms before submitting a billing change.

Question 9

Does ListTune work with all eBay categories?

Accepted Answer

No universal category or marketplace coverage is promised. Coverage depends on the configured workflow and the metadata available at review time. Confirm current category fields and requirements in eBay before publishing.

Question 10

How long does enrichment take?

Accepted Answer

Processing time varies with listing complexity, batch size, provider availability, and eBay API limits. Bulk jobs report their status as they run.

Find an answer.
If you can't, email hello@listtune.com.

Quick start

Connecting eBay

Bulk enrichment

Quick start

Connecting eBay

Bulk enrichment

Email us when you need help.

Email us.
We'll review the request.

Find an answer.If you can't, email hello@listtune.com.

Quick start

Connecting eBay

Bulk enrichment

Quick start

Connecting eBay

Bulk enrichment

Email us when you need help.

Email us.We'll review the request.

Find an answer.
If you can't, email hello@listtune.com.

Email us.
We'll review the request.