Contact Us

We're here to help you succeed with eBay listing optimization. Get in touch with our team for support, sales inquiries, or technical questions.

How Can We Help?

Choose the best way to reach us based on your needs

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Email Support

Get help with technical issues, billing questions, and general inquiries.

support@listtune.com
Response: Timing varies
Available for all users
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Sales Inquiries

Questions about Enterprise plans, custom solutions, and partnerships.

support@listtune.com
Response: Business hours
Business hours (PST)

Plan & Contract Questions

Ask what support terms apply to your current plan or written agreement.

support@listtune.com
Response: Timing varies
Available for all users
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Technical Issues

API problems, integration issues, and technical troubleshooting.

support@listtune.com
Response: Timing varies
Available for all users

Send Us a Message

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Nothing is sent by this page. Review the draft and send it yourself, or email support@listtune.com directly.

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support requests?

Response timing varies with request volume, plan, and issue complexity. A response time is guaranteed only when it appears in a signed Enterprise agreement.

Do you offer priority support?

Email support is available, but no priority channel or response target is promised unless it appears in a signed Enterprise agreement.

Can you help with custom integrations?

Contact us with the required system and workflow. A custom integration is not included by default and is available only when its scope, price, and support terms are written into a signed agreement.

What information should I include in my support request?

Please include your account email, a detailed description of the issue, any error messages, and steps to reproduce the problem.

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